Your phone rings 800 times/mo. You answer 450.
The other 350? They ordered from someone else. We answer every one.
Where your profit dies on Friday night
Friday. 5 PM to 8 PM. You lose more money in these 3 hours than the next 50. Here is how.
45 seconds on hold = Domino’s wins.
Humans handle one call. Line two rings. It goes on hold. 45 seconds later, they hang up. They call Domino's. You didn't miss a call. You lost a customer. This happens 30 times a night.
The 17-year-old doesn’t upsell.
A stressed 17-year-old with a line out the door never upsells. They want the call to end. Garlic knots, two-liters, desserts, pure profit, never offered. Multiply that by every call.
One misheard word = a remake.
Background noise. Bad reception. "Extra cheese" becomes "no cheese." The wrong pizza goes out. You remake it. You refund it. You eat a 1-star review. All from one misheard word.
Paying cooks to be receptionists.
You pay $19.60/hr to punch buttons. When it gets busy, line cooks wipe their hands and answer the phone. You pay your best cook to be a bad receptionist.
The money you don't know you're losing
You don't just lose orders. You lose customers you never knew you had.
Regulars who just stopped calling.
John ordered every two weeks for a year. Then he stopped. You have no idea. No alert. He found a new spot. A $35 bi-weekly customer is worth $900 a year. Losing him silently costs you everything.
Blind marketing spend.
You don't know who your best customers are. So you market to everyone. Expensive mailers. Generic posts. You spend money on deal-hunters instead of regulars. Without call data, you are blind.
DoorDash takes 30% forever.
UberEats and DoorDash take 30%. You tolerate it for the volume. But you never text them to order direct next time. So they stay on the app. And you lose a third of your profit forever.
The 9:30 am catering order.
Office managers order catering at 9:30 AM. You open at 11 AM. The phone rings out. They call your competitor. You missed a $400 ticket. You have zero record of it.
How we fix it on day one
Here is what changes the second you turn us on.
100 calls. 0 on hold.
No hold. No voicemail. Friday at 7 PM. Eight people call at once. We answer all eight on the first ring. We greet regulars by name.
Read back. Confirmed. Zero remakes.
Size. Crust. Toppings. We collect all three. We read it back. The customer confirms before it hits the kitchen. No guessing. No remakes.
A $4 upsell on every call.
Pizza only? We offer knots. Pizza and sides? We offer a two-liter.
One offer. Every call. 30 orders a night. 30% say yes. That is $16,000 a year your staff was too busy to ask for.
We take orders while you sleep.
After hours, we answer. We give your hours. We take pre-orders. That 9:30 AM catering call? Captured. That 10:12 PM craving? Handled.
Nothing changes in the kitchen
We plug into the tools you already pay for. Your cooks don't learn a single new app.
Plugs into your POS
Toast. Square. Clover. Lightspeed. TouchBistro. HungerRush. We talk to all of them. The order hits your register automatically. No double entry. No human touch.
Prints right to the line
We send the order straight to your kitchen printers and digital screens. No new iPads on the wall. No extra cables. It looks exactly like your cashier typed it. The line keeps moving.
Marketing on autopilot
We capture the number. We build the list. We text them when the pizza is ready. We text them a Tuesday special when they haven't ordered in a month. You get the revenue. You do zero work.
Every call recorded
A customer screams that they said "no onions." Listen to the tape. Every call is logged, recorded, and transcribed. You end the arguments. You protect your staff.
The "usual" order history
We remember everything. When Mike calls, the AI knows he orders a large cheese every Friday. It asks if he wants his usual. It saves time. It makes Mike feel like a VIP.
The scoreboard
Forget confusing analytics. We show you exact dollars. Open your dashboard. See missed calls answered. See upsells won. See the exact amount of money we made you last night. Proof we pay for ourselves.
150 missed calls/mo. Per location.
You don't have a staffing problem.
One shop. 58 orders a night. You think you need another guy on the line. You don't. Your cooks are drowning because they are playing receptionist. You don't need to hire more staff. You need to fix your phones.
34%
Calls ignored
69%
Callers who never try again
$27,000
Annual revenue lost
+27%
Order value lift with AI upselling
Month one results (real owner)
340 missed calls answered. 190 converted. $7,220 recovered. "I didn't know I was bleeding that much."
But I don't trust robots (and other objections)
They want a real person?
One sentence. Transferred. Done.
My regulars hate technology
They won't know. It sounds human. It knows their name.
What does it cost?
Less than one missed Friday night. Flat monthly. No per-order fees.
Live by Monday
Your menu. Your hours. Your delivery zone. Live in 48 hours.
Plugs into your POS in 5 minutes. No IT guy. No downtime.
We know your full menu before the first ring.
